Backups for tenants are not functioning

Resolved·Degraded performance

Third Party Provider's deprecation to artifact repository was not observed by us, which resulted in scripts to fetch the required tools. We have corrected the same and strenthened our monitoring of notifications

Thu, Sep 17, 2026, 01:49 AM

(1 month ago)

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Affected components

Sep 16, 2026, 11:43 PM

Sep 17, 2026, 01:48 AM

sfp server (flxbl managed instances)

Updates

Resolved

Third Party Provider's deprecation to artifact repository was not observed by us, which resulted in scripts to fetch the required tools. We have corrected the same and strenthened our monitoring of notifications

Thu, Sep 17, 2026, 01:49 AM

Resolved

All instances are patched, and backup is now executed

Thu, Sep 17, 2026, 01:48 AM

Identified

Root cause found, we're rolling out a fix

Thu, Sep 17, 2026, 12:07 AM(1 hour earlier)

Investigating

Our daily backup job is not functioning

We are currently looking into the issue

Wed, Sep 16, 2026, 11:43 PM(23 minutes earlier)